Privacy Policy

When you contact us or request a quote through our Website, we may collect information that you voluntarily provide, including:

• First and last name
• Business name
• Email address
• Phone number
• Mailing address
• Project or service details
• Budget information
• Files or images you choose to upload
• Any other information you include in your message

We collect only the information reasonably necessary to respond to inquiries, provide services, and conduct business with our clients.

River City Web Company does not intentionally use cookies for advertising or analytics.

However, certain third-party services integrated into our Website, such as PayPal, Google Maps, Facebook, Google Reviews, or other providers, may use cookies or similar technologies as part of their normal functionality. We do not control these technologies and encourage you to review the privacy policies of those third-party services.

Additionally, our website hosting provider and technical service providers may automatically collect limited technical information, such as IP addresses, browser type, device information, or server logs, for security, maintenance, and operational purposes. We do not use this information to personally identify visitors except when necessary to protect our Website, comply with legal obligations, or investigate abuse.

We use your information to:

• Respond to inquiries and quote requests
• Communicate with prospective and existing clients
• Provide website design, development, hosting, and related services
• Prepare invoices and maintain business records
• Manage domain registration and website-related services when authorized by a client
• Improve our customer service
• Protect our business against fraud, abuse, or unauthorized activity
• Comply with legal obligations

We do not sell, rent, or trade your personal information.

To operate our business, we use trusted third-party service providers, including:

• Web3Forms (contact form processing)
• Gmail (business communications)
• PayPal (payment processing)
• Namecheap (domain registration services)
• Base44 (website hosting and development platform)
• Google Maps
• Google Reviews
• Facebook

These third-party providers may process information as necessary to perform their services and maintain their own privacy policies, which govern how they handle your information.

Payments are processed through PayPal. River City Web Company does not store or have access to your complete payment card information.

For current and former clients, we may retain information including:

• Contact information
• Business information
• Invoices
• Project communications
• Domain registration information
• Website-related credentials that you voluntarily provide when necessary for us to perform requested services

This information is used solely for providing contracted services, customer support, recordkeeping, and business operations.

We do not sell or share your personal information with third parties for marketing purposes.

We may disclose information only:

• To service providers necessary to operate our business
• To comply with applicable laws, court orders, subpoenas, or other lawful legal requests
• To protect our legal rights, property, clients, Website, or the safety of others

Unless you request deletion or applicable law requires otherwise, we may retain business records and client information indefinitely for recordkeeping, ongoing support, legal compliance, dispute resolution, and historical business purposes.

Subject to applicable law, you may request to:

• Access the personal information we maintain about you
• Correct inaccurate personal information
• Request deletion of your personal information, unless we are legally required or otherwise permitted to retain certain records

To make a request, contact us at:

River City Web Company
Email: rivercitywebcompany@gmail.com

We will make reasonable efforts to respond within a reasonable timeframe.

If you are a California resident, you may have additional rights under applicable California privacy laws regarding your personal information. River City Web Company does not sell or share personal information for cross-context behavioral advertising or other advertising purposes.

Although our services primarily operate within the United States, individuals from other countries may contact us. By providing information through our Website, you acknowledge that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

Our Website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information from a child under 13 has been submitted to us, we will take reasonable steps to delete that information.

We take reasonable administrative, technical, and organizational measures to help protect the personal information we collect. These measures include encrypted HTTPS connections, password-protected accounts, secure cloud-based services, and limiting access to customer information to authorized individuals only. While we strive to protect your information, no method of transmitting data over the Internet or storing electronic information is completely secure. Accordingly, we cannot guarantee absolute security.

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time. Any changes become effective immediately upon posting the revised Privacy Policy on this Website. The Effective Date at the top of this page will indicate when the most recent revision became effective.

If you have any questions regarding this Privacy Policy or your personal information, please contact:

River City Web Company
Email: rivercitywebcompany@gmail.com